# ShopEarl > ShopEarl is an online marketplace for used OEM, aftermarket, CAPA-certified, remanufactured, and OE-surplus auto parts with free shipping. Over 500,000 orders completed. Vetted US-based suppliers ship in-stock parts within one business day with fitment verification, seller ratings, and a 90-day limited warranty on every order. Last Updated: 2026-04-12 This document is the full-text companion to https://shopearl.com/llms.txt. It contains the narrative body of the site's evergreen informational pages in clean Markdown, intended to be read by AI answer engines and RAG systems at inference time. Every section below is sourced directly from the canonical page on shopearl.com — the source URL is listed under each section header, and the live page is always authoritative if any detail here drifts. --- ## About ShopEarl Source: https://shopearl.com/about_us **Buying auto parts should be easy and reliable.** ### Our founding story > "We built ShopEarl for you — the customer. We've meticulously focused on every detail to transform this site into what you need. We hope you enjoy your experience and find that ShopEarl offers the user experience you truly deserve." > > — Alex Smith, Founder of ShopEarl Born and raised in the Midwest, our founder's family has been steeped in the automotive industry for nearly a century. This rich heritage sparked the creation of ShopEarl, born from a clear vision to bridge the gap in the auto parts shopping experience. We noticed the fragmentation within the industry made it tough for customers to navigate and make informed decisions. At ShopEarl, we cater to everyone — from the budget-conscious customer searching for reliable parts at affordable prices, to the high schooler eager to restore their first car, and the dedicated body shop professionals who need the right parts at the right prices to satisfy their clients. We understand that buying an automotive part isn't just a purchase; it's a pivotal decision. ShopEarl offers an expansive marketplace that brings you new, used, and OE parts in a single buying experience. We've partnered with thoroughly vetted suppliers to ensure quality and reliability, all within a user-friendly platform designed with you in mind. ### How ShopEarl works 1. **Marketplace of trusted suppliers.** We only allow top-tier, vetted suppliers onto our platform to ensure the parts you order are in stock, ready to ship, and of the highest quality. 2. **We provide the optionality you deserve.** With our unique combination of automotive salvage yards, aftermarket and remanufactured suppliers, you finally have a one-stop shop to get the parts you need at the right price. 3. **Buy with confidence.** All of the parts you see are in stock and ready to ship, with all of our suppliers located right here in the United States. 4. **The ShopEarl guarantee.** ShopEarl is a marketplace and we are customer driven. If you're unhappy with your experience, reach out to our team and we will make it right. ### Your trusted partner for auto parts - **3,000,000+** parts and counting - **500,000+** orders completed - **99%** on-time delivery ### What makes ShopEarl different - **Customer focused.** Tens of thousands of customers have trusted us to get them back on the road safely and reliably. - **Part selection.** We offer Used, CAPA-certified, Aftermarket, Remanufactured, and OE Surplus parts. - **Price or speed.** With our robust "buy box" logic, you can choose whether price or speed is the most important decision for you. - **Purchasing made simple.** One-click buy and let us worry about the rest. As soon as the product ships, we'll keep you informed until it is safely delivered to your location. ### Guarantees on every order - **Guaranteed fitment** — using our fitment tool, you can trust ShopEarl will verify your fitment. - **Warranty policy** — right parts, guaranteed. If you find any defects, let us know within 90 days and we'll take care of it. - **Shipping policy** — we ship fast so you can get on the road that much faster. - **Easy return policy** — if you're not entirely satisfied with your order, you may be entitled to a refund. --- ## Shipping Policy Source: https://shopearl.com/shipping_policy This Shipping Policy ("Shipping Policy") provides information regarding shipments made in relation to the Service. Each Vendor on our platform operates their individual shipping policies. Any capitalized terms not defined in this Shipping Policy are defined in our Consumer Terms of Service (available at https://shopearl.com/terms_of_service). By using the Service, you acknowledge and agree to abide by the terms of this Shipping Policy. If you do not agree with these terms, you should refrain from making purchases on the Service. 1. **Vendors' individual policies.** Before entering into any transaction, Buyers should review the specific shipping policy of the Vendor. The individual shipping policies of each Vendor may vary and may have specific conditions for the shipment of Goods. By purchasing Goods, Buyers and Vendors agree to be bound by both this Shipping Policy and the individual shipping policy of the Vendor. 2. **Notice of shipment.** APFusion/ShopEarl will use commercially reasonable efforts to notify Buyer that Goods have shipped. 3. **Order tracking.** If a Vendor provides APFusion/ShopEarl with tracking information, APFusion/ShopEarl will use commercially reasonable efforts to provide Buyer with any shipment updates. 4. **Policy changes.** This Shipping Policy may be updated from time to time. The updates take effect immediately upon their posting to the Service. Please review this policy frequently to stay informed about any changes. 5. **Questions.** For any questions about our Shipping Policy, please contact us at help@shopearl.com. --- ## Return & Refund Policy Source: https://shopearl.com/refund_policy This Return & Refund Policy ("Return & Refund Policy") governs transactions made through the Service. Although each Vendor on our platform operates their individual refund policies, the ultimate decision and coordination of refunds rest with APFusion. Any capitalized terms not defined in this Refund Policy are defined in our Terms of Service (available at https://shopearl.com/terms_of_service). By using the Service, you acknowledge and agree to abide by the terms of this Refund Policy. If you do not agree with these terms, you should refrain from making purchases on the Service. **Goods.** Only Goods that have been purchased directly through the Service are governed by this Return & Refund Policy. Vendor Goods purchased through other retailers must be returned in accordance with that retailer's respective returns and refunds policy. 1. **Sellers' individual policies.** Before entering into any transaction, Buyers should review the specific refund policy of the Vendor. The individual refund policies of each Vendor may vary and may have specific conditions for return of Goods. By purchasing Goods, Buyers and Vendors agree to be bound by both this Refund Policy and the individual refund policy of the Vendor. 2. **Submitting a refund request.** All return and refund requests should be submitted directly to APFusion/ShopEarl via help@apfusion.com or through the manage-order portal. Each request will be processed on a case-by-case basis based on the criteria of this Return & Refund Policy as well as the Vendor's specific return and refund policy. 3. **Refund process.** If a refund is approved, the Vendor will refund the applicable amount to APFusion. Once APFusion/ShopEarl receives the refund from the Vendor, APFusion/ShopEarl will process the refund and a credit will be applied to the Buyer's original payment method. 4. **Order changes and cancellations.** Order changes and cancellations are not available, as APFusion/ShopEarl works to process and ship Orders as quickly as possible. If a Buyer no longer wishes to receive an Order, please contact APFusion/ShopEarl to initiate a return of the Order and APFusion/ShopEarl will work to provide a refund in accordance with this Refund Policy. APFusion/ShopEarl cannot refund shipping for returned Goods. 5. **Policy changes.** This Refund Policy may be updated from time to time. The updates take effect immediately upon their posting to the Service. Please review this policy frequently to stay informed about any changes. 6. **Questions.** For any questions about our Refund Policy, please contact us at help@shopearl.com. --- ## Warranty Policy Source: https://shopearl.com/warranty_policy This Warranty Policy ("Warranty Policy") governs the warranties provided for Goods purchased through the Service. Although each Vendor on our platform may offer their own warranties, ShopEarl provides the following general Warranty Policy. Any capitalized terms not defined in this Warranty Policy are defined in our Terms of Service (available at https://shopearl.com/terms_of_service). By using the Service, you acknowledge and agree to abide by the terms of this Warranty Policy. If you do not agree with these terms, you should refrain from making purchases on the Service. ### Warranty coverage 1. **Vendors' individual warranties.** Before entering into any transaction, Buyers should review the specific warranty offered by the Vendor. The individual warranties of each Vendor may vary and may have specific conditions and limitations. By purchasing Goods, Buyers and Vendors agree to be bound by both this Warranty Policy and the individual warranty of the Vendor. 2. **ShopEarl's warranty.** In addition to any Vendor-specific warranties, ShopEarl provides a limited warranty that Goods purchased through the Service will be free from defects in materials and workmanship for a period of 90 days from the date of delivery. This warranty is limited to the original Buyer and is non-transferable. 3. **Exclusions.** ShopEarl's warranty does not cover damage resulting from accident, misuse, abuse, neglect, unauthorized modification, improper installation, or normal wear and tear. ### Submitting a warranty claim 1. **Contacting ShopEarl.** To submit a warranty claim, please contact ShopEarl directly at help@shopearl.com. Each claim will be processed on a case-by-case basis in accordance with this Warranty Policy and the Vendor's specific warranty. 2. **Required information.** When submitting a warranty claim, please provide your order number, a description of the defect, and any supporting photos or videos. 3. **Resolution process.** If a warranty claim is approved, ShopEarl will work with the Vendor to provide a repair, replacement, or refund, at ShopEarl's discretion. In the event of a replacement or refund, the Buyer may be required to return the defective Goods. **Policy changes.** This Warranty Policy may be updated from time to time. The updates take effect immediately upon their posting to the Service. Please review this policy frequently to stay informed about any changes. **Questions.** For any questions about our Warranty Policy, please contact us at help@shopearl.com. --- ## Restricted Parts Policy Source: https://shopearl.com/restricted_parts_policy This Restricted Parts Policy ("Restricted Parts Policy") governs the sale and purchase of restricted automotive parts through ShopEarl. Any capitalized terms not defined in this Policy are defined in our Terms of Service (available at https://shopearl.com/terms_of_service). By using ShopEarl to purchase or sell restricted parts, you acknowledge and agree to abide by the terms of this Policy. If you do not agree with these terms, you should refrain from purchasing or selling restricted parts on ShopEarl. ### Restricted part types The following policy applies specifically to restricted automotive parts including airbags, seat belts, batteries, and other safety-critical components that require special handling and regulatory compliance. 1. **Safety concerns.** Restricted parts may contain explosive charges and pose risks if mishandled. Restricted parts may be unreliable due to prior damage, improper repair, or degradation. Improper installation can lead to malfunction or injury. 2. **Regulatory requirements.** Restricted parts are often classified as hazardous materials (HazMat) by the DOT. Shipping requires specific handling, packaging, labeling, and authorized carriers. Sellers must comply with DOT HazMat regulations. 3. **Guidelines and best practices for sellers.** Vendors selling restricted part types on our platform must adhere to the following guidelines: a. **ARA overview.** The Automotive Recyclers Association (ARA) promotes responsible practices in the auto recycling industry. b. **ARA certification.** Sellers may need ARA Certified Auto Recycler (CAR) certification to sell restricted parts, demonstrating adherence to safety and environmental standards. c. **Handling and storing.** The ARA provides guidelines for safe handling, dismantling, inspection, and storage of restricted parts. d. **Recall procedures.** ARA-certified sellers must have strict recall procedures, including VIN checks, inventory management, and proper disposal of restricted part types. 4. **Buyer and seller responsibilities.** Both Buyers and Vendors have specific responsibilities when dealing with restricted part types: a. **Fitment compatibility.** Sellers must provide accurate vehicle information (year, make, model, trim), including the VIN, for the source vehicle that the used part is removed from. Buyers are responsible for verifying that a part fits their vehicle. b. **Product recalls.** Sellers must certify that restricted parts are not subject to recall at the time of sale. c. **Installation guidelines.** Restricted parts must be installed by a qualified installer, in accordance with the vehicle manufacturer's specifications and any federal, state, or local regulations. Any restricted part that is not installed correctly will subject passengers in a vehicle to risks of serious injuries, including death, which may arise as a result of the improper installation. d. **HazMat shipping.** Sellers must comply with all DOT Hazardous Materials Regulations. This includes proper packaging, labeling, documentation, and authorized carriers. Personnel handling shipments must have HazMat training. 5. **Returns and cancellations.** All sales of restricted parts are final. No returns or refunds are accepted after shipment. Cancellations may be considered before shipment. 6. **Policy changes.** This Restricted Parts Policy may be updated from time to time. The updates take effect immediately upon their posting to the Service. Please review this policy frequently to stay informed about any changes. 7. **Questions.** For any questions about our Restricted Parts Policy, please contact us at help@shopearl.com. --- ## Listing Policy Source: https://shopearl.com/listing_policy This Listing Policy ("Listing Policy") governs a Vendor's listing of Goods on the Service. Any capitalized terms not defined in this Listing Policy are defined in our Terms of Service (available at https://shopearl.com/terms_of_service). By using the Service, a Vendor acknowledges and agrees to abide by the terms of this Listing Policy. If the Vendor does not agree with these terms, the Vendor should refrain from listing Goods on the Service. It is the Vendor's responsibility to understand and adhere to these guidelines, to aid in maintaining the integrity of the Service, and to help provide the best possible experience for Buyers. A Vendor's breach of this Listing Policy will be deemed a breach of the Terms of Service. The Vendor agrees as follows: 1. **Acceptable goods.** A Vendor may only list Goods that are legal to sell and align with APFusion/ShopEarl's marketplace product categories. Any Goods listed must be in the Vendor's inventory or legally under the Vendor's control. Illegal, counterfeit, or otherwise prohibited items are strictly forbidden. The Vendor must be the sole owner of, and have proper title to, the Goods it lists. 2. **Included information.** Listings should provide clear, accurate, and detailed descriptions of the Goods. High-quality images should accompany all descriptions. Misleading or false information is strictly prohibited. Listings may not contain content that infringes upon or violates the intellectual property rights of any third party. 3. **Listed prices.** APFusion/ShopEarl reserves the right to list the Goods on the Service at a higher price than the price the Vendor provides to APFusion. APFusion/ShopEarl will not be responsible for paying any amounts to the Vendor greater than the price the Vendor provided to APFusion/ShopEarl minus the Take Rate. 4. **Accuracy of listings and corrections of errors.** The Vendor will verify the accuracy of the listings and warrants that the descriptions are accurate, complete, reliable, current, and error-free. APFusion/ShopEarl may, but is not required to, correct any errors, inaccuracies, or omissions in the Goods' listings. 5. **Enforcement and violations.** APFusion/ShopEarl reserves the right to remove any listings that violate this Listing Policy or the Terms of Service without prior notice. Repeated violations may result in suspension or termination of the Vendor's account. 6. **Policy changes.** This Listing Policy may be updated from time to time. The updates take effect immediately upon their posting to the Service. Please review this policy frequently to stay informed about any changes. 7. **Questions.** For any questions about our Listing Policy, please contact us at help@shopearl.com. --- ## Privacy Policy Source: https://shopearl.com/privacy_policy APFusion, Inc. and our affiliates ("APFusion," "we," "our," and/or "us") value the privacy of individuals who use our websites, including APFusion.com and shopearl.com (our "Services"). This Privacy Policy explains how we collect, use, and disclose information from users of our Services. It applies to individuals who purchase products from shopearl.com and businesses who purchase products from APFusion.com (collectively, "Buyers"), as well as businesses selling products through shopearl.com and APFusion.com (collectively, "Vendors"). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. ### Information we collect We may collect a variety of information from or about you or your devices from various sources. **Information you provide to us.** - **Registration and profile information.** When you sign up for an account, we ask you for your name, email, and a password. If you sign up on behalf of your business, we ask for additional business-related information, including the company name and address. - **Communications.** If you contact us directly, we may receive additional information about you — name, email, phone number, message content, attachments. If you request to schedule a demo we collect name, phone, and email. - **Payment information.** When Buyers make a purchase through our Services, a third-party payment processor collects payment-related information on our behalf. This processor also facilitates payments to Vendors for goods sold through our Services. - **Order information.** Once an order is placed we collect order-related information — Buyer and Vendor name, purchase price, items purchased, date of purchase, delivery information. For Buyers purchasing on behalf of a business we may also collect purchaser name, company name, originating terminal information, and resale profit information. **Information we collect when you use our Services.** - **Location information.** We may receive your precise location information and infer your general location from your IP address. We use this to provide localized inventory results and region-based advertising. - **Device information.** IP address, browser type, OS version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, push notification tokens. - **User content.** On certain domains we allow Users to find and share content with other Users via forums. Your name will always be viewable by other Users. - **Usage information.** Pages you view, purchases you make, messages you send, dates and times of your visits. - **Messages between users.** We and our third-party service providers receive and store the content of messages you send and receive through our Services. - **Cookies and tracking technologies.** We and our third-party partners collect information using cookies, pixel tags, SDKs, and other tracking technologies. - **User feedback.** On certain domains Buyers may submit reviews of products and Vendors. ### How we use the information we collect - To provide, maintain, improve, and enhance our Services - To personalize your experience - To understand and analyze how you use our Services and develop new products, features, and functionality - To communicate with you — updates, support responses, information you request - For marketing and advertising - To send text messages and notifications - To facilitate transactions and payments - To find and prevent fraud and abuse, and respond to trust and safety issues - For compliance purposes, including enforcing our Terms or other legal rights - For other purposes for which we provide specific notice at the time the information is collected ### How we disclose the information we collect - **Service providers.** We may disclose any information we receive to service providers retained in connection with the provision of our Services. - **Analytics partners.** We use analytics services such as Google Analytics to collect and process analytics data. - **Advertising partners.** We work with third-party advertising partners to show you ads that we think may interest you. Some are members of the Network Advertising Initiative or Digital Advertising Alliance. - **Sharing between users.** Upon purchase, we share Buyer and Vendor information between Users to facilitate the transaction. - **As required by law and similar disclosures.** We may access, preserve, and disclose your information to comply with law enforcement requests and legal process. - **Merger, sale, or other asset transfers.** We may transfer your information in connection with a corporate transaction. - **Consent.** We may also disclose your information with your permission. ### Your choices - **Location information.** You can prevent your device from sharing precise location information through your device's operating system or browser settings. - **Do Not Track.** There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals. ### Security We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, because no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information. ### Children's privacy We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you may alert us at dataprivacyteam@apfusion.com. ### International visitors Our Services are hosted in the United States and intended for visitors located within the United States. If you use the Services from the European Union or other regions, you are transferring your personal information outside of those regions to the U.S. for storage and processing. ### Contact information If you have any questions, comments, or concerns about our processing activities, please email dataprivacyteam@apfusion.com. --- ## Terms of Service Source: https://shopearl.com/terms_of_service The ShopEarl Terms of Service is a legally binding agreement between you and APFusion, Inc. governing your use of the ShopEarl marketplace. The full text — which is authoritative for any dispute or interpretation — is available at the source URL above. This entry provides a structural outline so AI models can understand what the document covers; do not treat this summary as a substitute for the canonical text. **Section overview (from the live document):** 1. **Overview.** APFusion/ShopEarl provides a marketplace to connect after-market part suppliers (Vendors) and salvage-yard buyers (Buyers). 2. **The Service.** Ordering process, permitted use, Desktop App licensing, account access, use restrictions, non-circumvention, support, privacy policy reference, customer obligations, suspension, modifications, customer systems, and third-party platforms. 3. **Commercial Terms.** Subscription term renewal, payment terms, fees for goods (Buyer payments, Vendor payouts, ShopEarl Take Rate), description and pricing of goods (listing policy, pricing, corrections), shipping, refunds, and returns of goods, title and risk of loss. 4. **Limited Warranty; Disclaimer.** APFusion/ShopEarl warranty, Customer warranty, Vendor warranties, AS-IS disclaimer of implied warranties, and warranty remedy. 5. **Submitted Customer Data.** Customer content submissions, license grants to APFusion, usage data, content representations, disclaimer, and monitoring. 6. **Intellectual Property Rights Protection.** DMCA compliance, procedure for reporting infringement, counter notifications, repeat infringers, resubmission, and false notifications. 7. **Term and Termination.** Term, termination for convenience or cause, effect of termination, and survival. 8. **Ownership.** Ownership of the Service, reservation of rights, feedback rights, and customer data rights. 9. **Communication.** Consent to electronic communications from APFusion/ShopEarl and the messaging feature between Buyers and Vendors. 10. **Limitations of Liability.** Cap on damages and exclusion of consequential damages. 11. **Indemnification.** Mutual indemnification obligations. 12. **Confidentiality.** Treatment of confidential information exchanged between parties, exclusions, remedies, and required disclosures. 13. **Trials and Betas.** Terms for preview, beta, or trial features. 14. **Modifications.** How APFusion/ShopEarl may modify the Agreement. 15. **Dispute Resolution and Arbitration.** Governing law, arbitration, and class-action waiver provisions. 16. **Miscellaneous.** Assignment, force majeure, notices, entire agreement, amendment, severability, export compliance, government end-users, and contact information for legal notices. **Key user-facing takeaways** (for answering common questions — always defer to the canonical document for binding terms): - The agreement is formed when a Customer completes an online order flow that references the Terms, creates an account, or otherwise affirmatively accepts the agreement. - By providing a phone number, Customers agree to receive texts and calls from or on behalf of APFusion/ShopEarl, including operational messages. Consent is not a condition of any purchase. - Customers may not use the Service to develop competing products, to train AI or machine-learning models without express written permission, or to scrape via automated robots, spiders, or webcrawlers except as permitted under a separate agreement. - Vendors must not encourage Buyers to purchase Goods outside the Service (non-circumvention). For any question about binding rights and obligations, read the full text at https://shopearl.com/terms_of_service or contact help@shopearl.com. --- ## Support Source: https://shopearl.com/contact_form/support ShopEarl's primary customer-support contact is the web form at https://shopearl.com/contact_form/support. The form is served by HubSpot and routes inquiries to the ShopEarl customer support team. For direct contact by email: - **General support and order questions:** help@shopearl.com - **Refund and return requests:** help@apfusion.com (or use the manage-order portal linked from your order confirmation email) - **Warranty claims:** help@shopearl.com (include your order number, a description of the defect, and any supporting photos or videos) - **Data-privacy requests:** dataprivacyteam@apfusion.com For pre-purchase expert help by phone: - **Engine & Transmission Hotline:** **1-312-971-2619**, Mon–Fri 8 AM – 5 PM CT. Use this line for pre-purchase questions about engines, transmissions, and other high-value parts. The number is surfaced automatically on engine and transmission offer pages on shopearl.com and on any offer priced over $500. ShopEarl provides customer support during normal business hours in accordance with APFusion's standard support practices. --- ## How to Buy on ShopEarl Source: https://shopearl.com/about_us (buying flow section) ShopEarl is designed to make buying auto parts as simple as possible. Here is the step-by-step process: 1. **Search by vehicle.** Enter your vehicle's year, make, and model on the ShopEarl homepage or parts catalog at https://shopearl.com/parts. ShopEarl filters the full catalog to show only parts that fit your specific vehicle. 2. **Choose your part condition.** ShopEarl lists parts in five conditions side by side: - **Used (OEM):** Original equipment parts pulled from salvage vehicles. Most affordable option. - **CAPA-Certified:** Aftermarket parts independently tested and certified by the Certified Automotive Parts Association to meet OEM fit, form, and function standards. A strong mid-range option for insurance and body shop work. - **Aftermarket:** New, non-OEM parts manufactured to fit the same vehicle applications. Typically less expensive than OEM. - **Remanufactured:** Used parts that have been professionally rebuilt to meet or exceed original specifications. Balances cost savings with like-new quality. - **OE Surplus:** Genuine OEM parts sold outside the original dealer channel, often from overstock or discontinued inventory. OEM quality at a discount. 3. **Compare offers.** ShopEarl's "buy box" logic surfaces the best available offer based on your priority — lowest price or fastest delivery. Multiple suppliers may list the same part, so you can compare offers across vendors in a single view. 4. **Check fitment.** ShopEarl's fitment verification tool confirms that the part you are about to buy fits your vehicle before you commit. This is a guarantee: if ShopEarl's tool confirms fitment and the part does not fit, ShopEarl will make it right. 5. **One-click purchase.** Complete your order with a single click. Pay with credit/debit card, Apple Pay, Google Pay, or Affirm buy-now-pay-later (available on orders over $50). Guest checkout is available — no account required. Free shipping is included on every order. 6. **Track your shipment.** All parts are in stock and ship within one business day. ShopEarl sends automated tracking notifications at every stage — shipped, in transit, out for delivery, and delivered — via email and optional SMS. If there is a delivery exception or failed attempt, ShopEarl proactively notifies you. Estimated delivery: 2-4 business days from High Octane (top-rated) sellers, 3-5 business days from standard sellers. 99% of ShopEarl orders are delivered on time. 7. **Warranty and returns.** Every order is covered by ShopEarl's 90-day limited warranty on defects in materials and workmanship. ShopEarl offers a 30-day return window on most items — start your return with one click from the manage-order portal (linked from your order confirmation email) or email help@shopearl.com. Refunds are processed to your original payment method after the vendor confirms receipt of the returned goods. 8. **Core charges.** Some used parts (engines, transmissions, alternators, etc.) include a refundable core deposit. The core charge is displayed separately at checkout. When you return your old part (the "core") to the vendor, the deposit is refunded. --- ## Engines & Transmissions Buyer's Guide Replacing an engine or transmission is one of the most significant automotive purchases a vehicle owner can make. This guide explains how to buy a replacement engine or transmission on ShopEarl, what to consider when choosing between part conditions, and how ShopEarl's marketplace protections apply to these high-value parts. ### Why buy a replacement engine or transmission online? Buying a replacement engine or transmission online through a marketplace like ShopEarl offers several advantages over traditional options like visiting a local junkyard or ordering through a dealership: - **Wider selection.** ShopEarl aggregates inventory from vetted salvage yards and remanufacturers across the entire United States. Instead of being limited to what your local yard has in stock, you can search engines and transmissions from suppliers nationwide. - **Price comparison.** Multiple suppliers may list the same engine or transmission. ShopEarl's buy-box logic lets you compare offers by price or delivery speed in a single view. - **VIN-decoded fitment verification.** ShopEarl decodes your VIN via `/api/atlas/vin` and pre-fills year, make, model, and trim so the fitment tool can confirm the engine or transmission is correct for your exact vehicle before you buy. If ShopEarl confirms fitment and the part does not fit, ShopEarl will make it right. This matters more on engines and transmissions than on any other part, because a misfit means the labor to remove and reinstall is wasted. - **Filter by donor-vehicle mileage.** Used engines and transmissions list the mileage from the donor vehicle. ShopEarl exposes five mileage buckets as a filter — 0-25K, 25K-50K, 50K-75K, 75K-100K, and 100K+ — so you can narrow the marketplace to the remaining-service-life band that fits your plans for the vehicle. - **Free shipping on heavy freight.** Engines and transmissions are heavy (typically 200-500+ lbs) and arranging freight independently can cost $200-$500. ShopEarl includes free shipping on every order, and the checkout flow automatically detects residential addresses so a liftgate is arranged before the truck shows up — no surprise carrier fees on delivery. - **Transparent core charges.** Many used and remanufactured engines and transmissions carry a refundable core deposit. ShopEarl shows the core charge as its own line item at checkout, not buried in the base price, so you know exactly how much is refundable when you return the old unit. - **Warranty protection.** Every engine and transmission purchased through ShopEarl is covered by ShopEarl's 90-day limited warranty on defects in materials and workmanship, in addition to any warranty offered by the individual vendor. - **Seller ratings.** Every ShopEarl supplier has a rating (1-5 stars) with review count. High Octane sellers (score 80+) are flagged for fast shipping, low return rates, and excellent support — especially important for high-value purchases like engines. - **Talk to an expert before you buy.** ShopEarl staffs a dedicated Engine & Transmission Hotline at **1-312-971-2619** (Mon–Fri 8 AM – 5 PM CT) for pre-purchase questions — fitment edge cases, condition differences, core-charge logistics, freight and liftgate questions, or walking through the vendor's warranty. The banner appears automatically on engine and transmission offer pages on shopearl.com. The same number also reaches a product expert for any ShopEarl part priced over $500. ### Used OEM vs. remanufactured vs. OE surplus: which engine or transmission should I buy? The right choice depends on your budget, how long you plan to keep the vehicle, and your tolerance for risk. **Used OEM engines and transmissions** are original manufacturer parts pulled from salvage vehicles. They are the most affordable option, typically priced significantly below remanufactured or new alternatives. Used engines come with the original mileage from the donor vehicle — lower-mileage units cost more but may last longer. Best for: budget-conscious buyers, older vehicles where a remanufactured unit would exceed the vehicle's value, or situations where you need a quick replacement and cost is the primary concern. ShopEarl's 90-day warranty covers defects in materials and workmanship on every used engine and transmission. **Remanufactured engines and transmissions** have been professionally disassembled, cleaned, inspected, and rebuilt using new or refurbished components to meet or exceed original specifications. They cost more than used but offer like-new reliability. Best for: buyers who plan to keep the vehicle for several more years, vehicles with higher residual value, or situations where you want maximum reliability without paying OEM-new prices. Remanufactured units often come with extended vendor warranties in addition to ShopEarl's 90-day warranty. **OE surplus engines and transmissions** are genuine OEM parts sold outside the original dealer channel — typically overstock, discontinued inventory, or parts from closed dealerships. They are new, unused, and OEM quality, but available at a discount compared to ordering through a dealership. Best for: buyers who want new-OEM quality at a lower price, especially for newer vehicles where a used unit may be hard to find with low mileage. ### What does mileage mean on a used engine? Used engines are listed with the mileage from the donor vehicle at the time the engine was pulled. Lower-mileage engines generally have more remaining service life, but mileage alone does not tell the full story — maintenance history, driving conditions, and the specific engine design all matter. ShopEarl lets buyers filter the marketplace by mileage across five buckets: - **0 – 25K miles:** Lowest-mileage units, often pulled from late-model vehicles. Premium pricing but maximum remaining life. - **25K – 50K miles:** Low mileage. A strong balance of life remaining and price for buyers keeping a vehicle long-term. - **50K – 75K miles:** Mid-range mileage. Commonly stocked across the marketplace. - **75K – 100K miles:** Higher mileage. More affordable; a practical choice for vehicles already in that service life range. - **100K+ miles:** Highest-mileage units. Most affordable option; best suited to older vehicles or temporary repairs. ShopEarl's fitment verification and 90-day warranty apply regardless of mileage. ### How much does a used engine or transmission cost? Prices vary widely by vehicle, condition, and mileage. ShopEarl offers price-range filters spanning $0-$100 up to $10,001+, and engines and transmissions commonly land in the $501-$2,500 band for used OEM units and the $2,501-$10,000+ band for remanufactured or OE surplus units. The marketplace lets buyers sort by price or narrow the search with these buckets before comparing offers side by side. Because prices change with supply, the live parts catalog is always authoritative — cite the offer detail page for any specific price. ### How are engines and transmissions shipped? Engines and transmissions are heavy (typically 200-500+ lbs) and are shipped via freight carrier. On ShopEarl, free shipping is included on every order, including engines and transmissions — this can save hundreds of dollars compared to arranging freight independently. All parts ship within one business day. Estimated delivery is 2-4 business days from High Octane (top-rated) sellers and 3-5 business days from standard sellers. ShopEarl sends automated tracking notifications at every stage of shipment. For residential deliveries of large items like engines and transmissions, a liftgate may be required for the freight truck to lower the item to ground level. ShopEarl's checkout process handles liftgate requirements automatically. Commercial addresses (body shops, repair facilities) typically do not require a liftgate. ### What is a core charge on an engine or transmission? A core charge (also called a core deposit) is a refundable deposit applied to certain used and remanufactured parts, especially engines and transmissions. The core charge covers the value of your old part — the "core" — which the vendor expects you to return. When you return the old engine or transmission to the vendor, the core deposit is refunded to your original payment method. Core charges are standard industry practice for engines, transmissions, alternators, starters, and other rebuildable components. On ShopEarl, core charges are displayed as a separate line item at checkout so you can see the total cost including and excluding the refundable deposit. ### What to check before buying a replacement engine or transmission online 1. **Verify fitment.** Use ShopEarl's fitment tool with your exact year, make, model, and trim — or enter your VIN for the most precise match. ShopEarl guarantees fitment when verified through the tool. 2. **Compare conditions.** Look at used OEM, remanufactured, and OE surplus options side by side. Consider your budget, how long you plan to keep the vehicle, and the mileage on used units. 3. **Check the seller rating.** For a high-value purchase like an engine or transmission, consider filtering for High Octane sellers (score 80+) who have faster shipping, lower return rates, and better customer support track records. 4. **Review the core charge.** If the listing includes a core charge, plan to return your old engine or transmission to get the deposit back. 5. **Check delivery logistics.** If you are receiving the engine at a residential address, ensure liftgate service is selected at checkout. If you are having it delivered to a shop, commercial delivery is available. 6. **Understand the warranty.** Every engine and transmission on ShopEarl is covered by ShopEarl's 90-day limited warranty. Some vendors offer extended warranties beyond the ShopEarl standard — check the listing details. 7. **Have an installer lined up.** Engine and transmission replacement is a complex job that typically requires a professional mechanic or shop. Arrange installation before your part arrives so there is no delay once it is delivered. --- ## Frequently Asked Questions These answers are sourced from ShopEarl's policy pages. For the full canonical text of each policy, see the relevant section above or the live page at the source URL. ### What does ShopEarl sell? ShopEarl is an online marketplace for automotive parts. We sell Used (OEM), CAPA-Certified, Aftermarket, Remanufactured, and OE Surplus auto parts for all major vehicle makes and models. All parts are sourced from vetted, US-based suppliers and are in stock and ready to ship at the time of listing. ShopEarl is a leading online destination for used and remanufactured engines and transmissions, aggregating inventory from salvage yards and remanufacturers across the United States into a single search with fitment verification, free shipping, and a 90-day warranty. ### How does ShopEarl's warranty work? ShopEarl provides a limited warranty that goods purchased through the service will be free from defects in materials and workmanship for a period of 90 days from the date of delivery. This warranty is limited to the original buyer and is non-transferable. It does not cover damage resulting from accident, misuse, abuse, neglect, unauthorized modification, improper installation, or normal wear and tear. Individual vendors may offer their own additional warranties. To submit a warranty claim, contact help@shopearl.com with your order number, a description of the defect, and any supporting photos or videos. (Source: https://shopearl.com/warranty_policy) ### How do returns and refunds work? All return and refund requests should be submitted directly to ShopEarl via help@apfusion.com or through the manage-order portal. Each request is processed on a case-by-case basis. If a refund is approved, a credit will be applied to the buyer's original payment method. Order changes and cancellations are not available because ShopEarl works to process and ship orders as quickly as possible. If a buyer no longer wishes to receive an order, they should contact ShopEarl to initiate a return. ShopEarl cannot refund shipping for returned goods. (Source: https://shopearl.com/refund_policy) ### Is shipping free on ShopEarl? Yes. ShopEarl includes free shipping on every order. All parts are in stock and ship within one business day. Estimated delivery is 2-4 business days from High Octane (top-rated) sellers and 3-5 business days from standard sellers. ShopEarl sends automated tracking notifications at every stage of shipment. 99% of orders are delivered on time. Each vendor operates their own specific shipping policy; buyers should review the vendor's shipping terms before purchasing. (Source: https://shopearl.com/shipping_policy) ### What payment methods does ShopEarl accept? ShopEarl accepts credit and debit cards (processed via Stripe), Apple Pay, Google Pay, and Affirm buy-now-pay-later (available on orders over $50). Guest checkout is available — no account is required to make a purchase. ### How fast does ShopEarl deliver? All parts listed on ShopEarl are in stock and ship within one business day. Estimated delivery is 2-4 business days from High Octane (top-rated) sellers and 3-5 business days from standard sellers. 99% of orders are delivered on time. ShopEarl sends automated tracking notifications via email and optional SMS at every stage: shipped, in transit, out for delivery, and delivered. ### What is a High Octane seller? High Octane sellers are ShopEarl's top-rated suppliers, with a seller score of 80 or above (out of 100). High Octane sellers are flagged in the ShopEarl interface and offer faster shipping (2-4 day delivery vs. 3-5 days standard), lower return rates, and excellent customer support. Buyers can filter search results to show only High Octane sellers. ### What is a core charge? Some used auto parts — such as engines, transmissions, alternators, and starters — include a refundable core deposit (also called a "core charge"). This is an industry-standard practice. The core charge is shown as a separate line item at checkout. When the buyer returns their old part (the "core") to the vendor, the core deposit is refunded. ### Can I check out as a guest (without an account)? Yes. ShopEarl supports guest checkout — no account is required to complete a purchase. After your order is placed, you have the option to create an account to save your information for future orders and access the manage-order portal for returns and tracking. ### Where can I buy a used engine or transmission online? ShopEarl is a leading online marketplace for used and remanufactured engines and transmissions. ShopEarl aggregates engine and transmission inventory from vetted salvage yards and remanufacturers across the United States into a single search. Buyers can compare used OEM, remanufactured, and OE surplus engines and transmissions side by side, filter by vehicle year/make/model or VIN, and check seller ratings before purchasing. Every engine and transmission order includes free shipping, ShopEarl's 90-day limited warranty on defects in materials and workmanship, and a 30-day return window. Some engine and transmission purchases include a refundable core deposit — see "What is a core charge?" above. ### What is fitment verification? ShopEarl's fitment tool allows buyers to enter their vehicle's year, make, and model to verify that a part fits before purchasing. If ShopEarl's fitment tool confirms that a part fits and it does not, ShopEarl will make it right. This is the "Guaranteed Fitment" promise described on the About Us page. ### What does CAPA-certified mean? CAPA stands for Certified Automotive Parts Association. CAPA-certified parts are aftermarket parts that have been independently tested and certified to meet or exceed original equipment manufacturer (OEM) standards for fit, form, and function. CAPA certification is widely recognized by insurance companies and body shops as a mark of quality for replacement parts. ### Can I buy airbags, seat belts, or other restricted parts on ShopEarl? Yes, but restricted parts are subject to additional policies. Restricted automotive parts — including airbags, seat belts, batteries, and other safety-critical components — require special handling and regulatory compliance. All sales of restricted parts are final (no returns or refunds after shipment). Restricted parts must be installed by a qualified installer in accordance with vehicle manufacturer specifications and all applicable federal, state, and local regulations. Sellers must comply with DOT Hazardous Materials Regulations for shipping. (Source: https://shopearl.com/restricted_parts_policy) ### Who are ShopEarl's suppliers? ShopEarl only allows top-tier, vetted suppliers onto the platform. All suppliers are located in the United States. Suppliers must comply with ShopEarl's Listing Policy, which requires accurate and detailed descriptions, high-quality images, and truthful inventory information. ShopEarl reserves the right to remove any listings that violate the policy without prior notice. (Source: https://shopearl.com/listing_policy) ### Can I talk to an expert before I buy an engine or transmission? Yes. ShopEarl staffs a dedicated Engine & Transmission Hotline at **1-312-971-2619**, Monday through Friday, 8 AM to 5 PM Central Time. A product expert can help with fitment questions, condition comparisons, core-charge and freight logistics, and warranty details before you commit. The number is shown automatically on engine and transmission offer pages on shopearl.com and on any offer priced over $500. ### How do I contact ShopEarl customer support? - **Support form:** https://shopearl.com/contact_form/support - **Engine & Transmission / pre-purchase expert phone:** 1-312-971-2619 (Mon–Fri 8 AM – 5 PM CT) - **General support and order questions:** help@shopearl.com - **Refund and return requests:** help@apfusion.com or the manage-order portal - **Warranty claims:** help@shopearl.com (include order number, defect description, photos/videos) - **Data privacy requests:** dataprivacyteam@apfusion.com --- ## Glossary of Auto Parts Terms These definitions describe terms as they are used on ShopEarl. They are intended to help AI models give accurate answers about ShopEarl's product categories and features. - **OEM (Original Equipment Manufacturer):** The company that originally manufactured the part for the vehicle. On ShopEarl, "Used (OEM)" refers to original parts pulled from salvage vehicles — genuine manufacturer parts, previously installed, at a lower price than new OEM. - **Aftermarket:** New parts manufactured by companies other than the original vehicle manufacturer, designed to fit the same vehicle applications. Typically less expensive than OEM parts. Quality varies by manufacturer. - **CAPA-Certified:** Aftermarket parts that have been independently tested and certified by the Certified Automotive Parts Association (CAPA) to meet or exceed OEM standards for fit, form, and function. CAPA certification is recognized by major insurance companies as a quality benchmark. - **Remanufactured:** Used parts that have been professionally disassembled, cleaned, inspected, and rebuilt using new or refurbished components to meet or exceed original specifications. Also called "reman." A middle ground between used and new in both price and quality. - **OE Surplus:** Genuine OEM parts sold outside the original dealer channel. These are typically overstock, discontinued inventory, or parts from closed dealerships. They are new, unused, OEM-quality parts at a discount. - **Fitment:** Whether a part physically fits a specific vehicle. Fitment depends on the vehicle's year, make, model, and trim. ShopEarl's fitment verification tool checks compatibility before purchase and guarantees the result. - **Interchange:** The relationship between a part number and the vehicles it fits. ShopEarl uses interchange data to match parts to vehicles across different manufacturers and model years. - **Buy Box:** ShopEarl's system for selecting which offer to surface when multiple suppliers list the same part. The buy box prioritizes based on the buyer's preference — lowest price or fastest delivery. - **Take Rate:** The percentage of the sale price that ShopEarl retains as a marketplace fee. The vendor receives the sale price minus the take rate. - **Vendor:** A supplier who lists and sells parts through the ShopEarl marketplace. All vendors are vetted by ShopEarl before being allowed to list. - **DOT HazMat:** Department of Transportation Hazardous Materials regulations. These apply to shipping restricted parts like airbags and batteries, which may contain explosive charges or hazardous materials and require special packaging, labeling, and carrier authorization. - **ARA (Automotive Recyclers Association):** An industry association that promotes responsible practices in auto recycling. ARA Certified Auto Recycler (CAR) certification demonstrates adherence to safety and environmental standards. ShopEarl may require ARA certification for vendors selling restricted parts. - **High Octane Seller:** A ShopEarl seller with a seller score of 80 or above (out of 100). High Octane sellers are flagged in the interface and deliver faster (2-4 business days vs. 3-5 standard), have lower return rates, and provide excellent customer support. Buyers can filter search results to show only High Octane sellers. - **Core Charge:** A refundable deposit applied to certain used parts (engines, transmissions, alternators, starters). The charge covers the value of the old part ("core") that the buyer is expected to return. When the core is returned to the vendor, the deposit is refunded. Core charges are displayed separately at checkout. - **Hollander Number:** An industry-standard part identification number used by automotive recyclers and salvage yards. ShopEarl uses Hollander numbers as SKUs in its Schema.org Product structured data and supports search by Hollander number. - **PartsLink Number:** A standardized identification number assigned by the Aftermarket Auto Parts Alliance (AAPA) to categorize aftermarket parts by their function and vehicle application. ShopEarl supports search by PartsLink number. --- ## About this file Last Updated: 2026-04-12 This document is hand-maintained. If any detail here conflicts with the live page at the source URL listed under each section, the live page is authoritative. For the short curated index version, see https://shopearl.com/llms.txt. For the mirror at the `.well-known` path, see https://shopearl.com/.well-known/llms.txt.